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Learn how to better integrate your company with Aircall
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Get started with Aircall OAuth
authenticationBuilding an app for Aircall users? Learn how the Aircall OAuth flow works!
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Basic Authentication
authenticationDetailed step-by-step guide to interact with the Aircall Public API using Basic Authentication.
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A complete guide to Webhooks
webhooksTips and tricks on how to empower Webhook events to build the best integration.
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Create a Webhook from the Aircall Dashboard
webhooksBeginner guide to create a Webhook and listen to Aircall events.
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Display Insight Cards to your agents
workflowLearn how to use your own data to give agents context around a customer.
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Logging calls in your database
callsBest practices to know before storing calls metadata
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Direct your customers' calls to the right agent
workflowBuild your own smart-routing system in just a few lines of code!
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Automatic callback from a landing page
workflowLet your customers requests to be called back from a landing page.
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Routing calls according to the time of the day
workflowBuild an overflow management system redirecting your customers to the right team at any time.
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Store call recordings on a dedicated server
workflowImport your recordings and voicemail in your infrastructure and add an extra layer of security.
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Synchronize your contacts with your web application (and get more information from Clearbit)
data syncKeep your contacts the same everywhere.
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Synchronize agent availability with your Google Calendar
data syncDon't be disturbed with calls when you jump in a meeting!
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CRM and Helpdesk integration, best practices
partnersBuilding an integration to a system of record or considering one? This guide is for you.