Explore our tutorials
Learn how to better integrate your company with Aircall
-
ExploreCategories
Getting started
All Tutorials
-
π
Get started with Aircall OAuth
authenticationBuilding an app for Aircall users? Learn how the Aircall OAuth flow works!
-
π
Basic Authentication
authenticationDetailed step-by-step guide to interact with the Aircall Public API using Basic Authentication.
-
π¨βπ«
A complete guide to Webhooks
webhooksTips and tricks on how to empower Webhook events to build the best integration.
-
π
Create a Webhook from the Aircall Dashboard
webhooksBeginner guide to create a Webhook and listen to Aircall events.
-
π§
Display Insight Cards to your agents
workflowLearn how to use your own data to give agents context around a customer.
-
π
Logging calls in your database
callsBest practices to know before storing calls metadata
-
π£
Direct your customers' calls to the right agent
workflowBuild your own smart-routing system in just a few lines of code!
-
π
Automatic callback from a landing page
workflowLet your customers requests to be called back from a landing page.
-
π
Routing calls according to the time of the day
workflowBuild an overflow management system redirecting your customers to the right team at any time.
-
π
Store call recordings on a dedicated server
workflowImport your recordings and voicemail in your infrastructure and add an extra layer of security.
-
π
Synchronize your contacts with your web application (and get more information from Clearbit)
data syncKeep your contacts the same everywhere.
-
π
Synchronize agent availability with your Google Calendar
data syncDon't be disturbed with calls when you jump in a meeting!
-
βοΈ
CRM and Helpdesk integration, best practices
partnersBuilding an integration to a system of record or considering one? This guide is for you.
-
π
Tracking your agentβs Time to First Contact in HubSpot using Custom Properties & Workflows β± βοΈ
workflow -
π
Leverage HubSpot Active Lists for Power Dialer Sessions
workflow -
π
Control Ticket Creation in HubSpot using Aircall Tags
workflow -
π
Automate Ticket Priority in HubSpot using Workflows and Aircall Tags
workflow -
π
Format your contact numbers in HubSpot automatically using scheduled workflows
workflow -
π
Advanced Reporting on Aircall Tags in HubSpot using Datasets
workflow -
π¬
Logging SMS Events with Aircall Webhooks
messagesA guide to help you track Aircall SMS activity with messaging webhooks.
-
π
Sending SMS Messages with Aircall API
messagesUse the Messages endpoints to automatically trigger SMS and automate outreach.
-
π
Configure Visibility on 'Last Contacted Date' for Leads in Salesforce using Flows and Custom Fields
workflow -
π
Financial Services: Automatic Assignment of Inbound Leads to Specific Insurance Firms
workflow -
π
Education & E-Learning: Using Aircall to Create Cases with Streamlined Form Input in Salesforce
-
π
Automate Case Creation in Salesforce Based on IVR Options in Aircall
workflow -
π
High Tech: Automate Opportunity Creation from an Aircall Task in Salesforce Using Screen Flows
workflow